Privacy policy

Last updated: August 16, 2025


Tressé operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Tressé is powered by Shopify, which enables us to provide the Services to you.


This Privacy Policy is intended to comply with the Israeli Privacy Protection Law, 1981, Amendment No. 13 to that law, and other applicable laws, including where relevant the EU General Data Protection Regulation (GDPR) and other international standards.


If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

1. Owner of the Data / בעל המאגר

The owner of the database in which your information is stored is:

Tressé – Handmade Crochet Bags

Email: Tressebymaya@icloud.com

Address: Kfar Saba, Kefar Sava, 4428817, IL

 

2. Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include de-identified or aggregated data. We may collect:

  • Contact details: Name, address, billing address, shipping address, phone number, and email.
  • Financial information: Credit/debit card numbers, payment details (processed via Shopify’s secure payment processors; not stored on our servers).
  • Account information: Username, password, preferences, and settings.
  • Transaction information: Items viewed, added to cart/wishlist, purchased, returned, exchanged, or canceled.
  • Communications with us: Details you include in customer service messages.
  • Device & usage information: IP address, browser type, operating system, interaction data, and navigation patterns.

 

3. Sources of Personal Information

We may collect your personal information:

  • Directly from you (account creation, orders, communications).
  • Automatically via cookies and similar technologies.
  • From service providers (payment processors, shipping companies).
  • From partners or third parties when you consent.

 

4. Purposes of Processing Your Information / מטרות השימוש במידע

We collect and use your personal information for:

  • Providing, tailoring, and improving the Services (processing orders, arranging shipping, handling returns).
  • Marketing and advertising (with your consent where required).
  • Security and fraud prevention.
  • Communications and support.
  • Legal compliance.

In accordance with Israeli law, we collect only the information necessary for these purposes and no more.

5. Disclosure of Personal Information

We may disclose your information:

  • To Shopify (our hosting and e-commerce provider).
  • To vendors and service providers (payment processing, shipping, cloud storage, IT support).
  • To marketing partners (only with your consent where required).
  • To authorities when legally required.
  • In case of a business transaction (merger, acquisition).

 

6. Transfer of Data Outside Israel

Your personal information may be stored or processed on servers located outside Israel, including by Shopify in countries such as the United States, Canada, and others. Such transfers will be carried out in compliance with Israeli law and applicable international data transfer rules.

 

7. Your Rights Under Israeli Law / זכויותיך

In accordance with the Privacy Protection Law, 1981 and Amendment No. 13, you have the right to:

  • Access the information we hold about you.
  • Request correction of incorrect, incomplete, or outdated information.
  • Request deletion of information no longer needed for the purposes for which it was collected.
  • Opt out of direct marketing at any time.

To exercise these rights, contact us at: Tressebymaya@icloud.com. We may ask for reasonable proof of identity before fulfilling your request.

 

8. Cookies and Tracking Technologies

We use cookies for site functionality, analytics, personalization, and marketing. You can manage your cookie preferences via your browser settings.

 

9. Security of Your Information

We take reasonable measures, including through Shopify’s security infrastructure, to protect your personal information. However, no system is completely secure.

 

10. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

 

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect information from minors.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

 

13. Contact Information

For questions or to exercise your rights:

📧 Tressebymaya@icloud.com

📍 Kfar Saba, Kefar Sava, 4428817, IL